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esitatud arvustusest1149
  • Hotelli seisukord/puhtus 8,6
  • Teenused 8,3
  • Asukoht 8,5
  • Toa mugavus/tase 8,4
  • Töötajate tegevus 8,3
  • Vastavus hinnale 7,9
  • Toit/söömine 7,8
Sortimisalus

Kaylee alates Ameerika Ühendriigid
Üksikreisija
Superior Queen or Twin Room with Smartphone
Viibis ühe ööaugust 2016
Great Hotel
A good price for what you get. The room was huge for Hong Kong, and the pool on the roof is tough to beat. You do have to walk 5-10 minutes to get to the center of TST which is actually a little far for Hong Kong, but no big deal at all.
Arvustatud 30 august 2016

KIRSTEN alates Filipiinid
Ärireisija
Superior
Viibis 3 ööd juuli 2016
very good..very peaceful
very good..very peaceful
Arvustatud 29 august 2016

eileen alates Filipiinid
Perekond väikeste lastega
Superior
Viibis 2 ööd august 2016
Good location. Nice room, great bed and comfortable pillows. Swimming pool too cold to be able to swim longer.
Arvustatud 25 august 2016

Lisa alates Uus-Meremaa
Paar
Luksuslik
Viibis 5 ööd august 2016
Definitely liked our stay here!
Great hotel with spacious room, nice pool and helpful staff.
Arvustatud 23 august 2016

Hyerim alates Lõuna-Korea
Üksikreisija
Viibis ühe ööaugust 2016
good!
Room: wide & clean but expensive...
Arvustatud 20 august 2016

Taek-Gwang alates Lõuna-Korea
Üksikreisija
Luksuslik
Viibis 3 ööd august 2016
Location is perfect
Good location. The staff is so kind. The pool on the rooftop is fantastic.
Arvustatud 19 august 2016

Kheng alates Singapur
Ärireisija
Luksuslik
Viibis 2 ööd august 2016
Attitude
There is no queuing pattern or system. Counter adviser simply take whoever walks in or cut in front. Front desk is not polite. I'm a customer, I don't owe the hotel anything or the staff!
Arvustatud 14 august 2016

Jayesh alates Suurbritannia
Perekond suurte lastega
Luksuslik
Viibis 7 ööd juuli 2016
Nice hotel and good location
A nice hotel and well connected. The staff we encountered were friendly and willing to help.
Arvustatud 09 august 2016

Sungwook alates Lõuna-Korea
Ärireisija
Superior
Viibis 2 ööd august 2016
excellent
very good trouble
Arvustatud 08 august 2016

YIRU alates Taiwan
Paar
Premier
Viibis ühe ööjuuli 2016
the concierge is terrible
Originally we were supposed to have a good stay, but it was all ruined by the inattentive and terrible concierge service next to the front desk. We bought food that requires refrigerator, we called first to inquire if the front desk could put the food in the fridge and they said yes. Then we gave our food to the concierge and remind them again that it has to be put in the fridge. When we return to the hotel ready to pick up our luggage and the food, we discovered that the food was hanged on our luggage outside the hotel, and everything got rotten. We were very angry since it's a waste of food (we could not eat it again after it's exposed in hot weather for so many hours) so we complained to the concierge manager. The manager distrusted us and treat us like we were lying. We were furious and disappointed about how Royal Garden Hotel treat its customer and reluctant to apologize when it's their staff's fault.
Arvustatud 29 juuli 2016


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