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esitatud arvustusest316
  • Hotelli seisukord/puhtus 8,5
  • Teenused 8,2
  • Asukoht 8,2
  • Toa mugavus/tase 8,5
  • Töötajate tegevus 8,4
  • Vastavus hinnale 7,8
  • Toit/söömine 8,2

Soedradjat S. alates Indoneesia
Viibis ühe öömärts 2016
Great Hotel, great stuff.
Traffic outside hotels are bad...breakfast is so so..
Arvustatud 24 märts 2016

LEANDER C. alates Filipiinid
Viibis ühe öömärts 2016
Best for Weekend Retreat
One of the best places to stay for a weekend of relaxation. Good food and excellent service. Get an upgrade to enjoy club privileges.
Arvustatud 21 märts 2016

Monica T. alates Indoneesia
Viibis ühe öödetsember 2015
Nice hotel for new year celebration
Staff n environment n food all good
Really nice to get horizon floor so we can enjoy all u can drink wine n coffee n snack at horizon lounge
Arvustatud 15 märts 2016

Servando L. alates Filipiinid
Viibis ühe öömärts 2016
Arvustatud 14 märts 2016

AMINAH A. alates Singapur
Pered väikeste lastega
Viibis 3 ööd veebruar 2016
A Pleasant Stay
The excellent service of the staff, The Resort like Ambience and The wonderful SPA treatment
Despite the fact that my young daughter was unwell and had a high fever, our stay was by far a relaxing one pleasant one. We stayed indoors most of the time and went out to the nearest shopping centre to chill out.
Arvustatud 10 veebruar 2016

Jaime I. alates Ameerika Ühendriigid
Pered väikeste lastega
Viibis 3 ööd detsember 2015
Ho Ho Ho Holiday
Took my wife and young daughter for a Christmas holiday. Our stay was very relaxing. The extra portable bed was provided without cost which my daughter loved. The buffet was great. Service all around is terrific. Had a problem with the TV and a hotel technician was at our room within 15 minutes. Relaxing cabanas by the pool for daddy and a kiddy pool for daughter plus other activities for kids.
Arvustatud 05 veebruar 2016

Nur A. alates Singapur
Pered väikeste lastega
Viibis 2 ööd jaanuar 2016
Amazing stay yet again!
Friendly hotel staff, food variety at Jamoo & the ambiance
This is the second time we're staying at Shangri La Surabaya and we're as impressed by their service as the first time we came. We always look forward to an amazing stay with Shangri La Surabaya and they have not disappointed us at all. They deserve being a 5 star hotel definitely. Thank you Shangri La Surabaya. We'll definitely be back again.
Arvustatud 08 jaanuar 2016

Siim S. alates Eesti
Viibis ühe ööaugust 2015
Great! A Shangri-La true to its name :)
Couples relaxing, sauna/spa, food
Arvustatud 19 detsember 2015

gisela F. alates Indoneesia
Viibis ühe öönovember 2015
the toilet flush is jammed and the bathub as well
its clean, convinient
The toilet was jammed and the bathub as well for few days that I stay there, the food is okay,
Arvustatud 03 detsember 2015

FERNAND S. alates Indoneesia
Viibis ühe ööoktoober 2015
Luxurious and Comfy
Food, Staff and ambience
Just a short, nice and comfy stay
Arvustatud 18 oktoober 2015