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Hotelli info juurde

2015
Hea 7,3
10932 arvustuse põhjal

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Hea



esitatud arvustusest10932
  • Hotelli seisukord/puhtus 7,4
  • Teenused 6,8
  • Asukoht 8,0
  • Toa mugavus/tase 7,3
  • Töötajate tegevus 7,2
  • Vastavus hinnale 7,4
  • Toit/söömine 6,4

Mei Y.
Ameerika Ühendriigid
10 aprill 2012
Excellent location with great services
excellent services, prompt reply
I have stayed a total of 2 nights in this hotel during March. I have made an emergency booking with Agoda last minute before I checked in the hotel on the same date, which I forgot to save my confirmation message completely. The hotel staff was unable to trace my reservation (they did not generate a confirmation number...), but he was nice enough to give me access to the business center and make a quick email check (during the check, a lady served tea... extremely courteous even before I was able to be check in.) Most unfortunately my reservation did not go through on the same night, but they managed to find an executive room for me and let me check in as a walk-in at the moment. Just when I thought "oh well, probably Agoda's reservation will be canceled for a penalty fee since I've checked in as a walk-in", the staff received the confirmation on the next day, called me up, and told me they will refund in full for the walk-in price I have paid and keep the Agoda reservation charges. I have extremely thankful for their prompt response on such a tricky matter. The price offered in Agoda was great for the light season- I got fruit plate and free contents in mini fridge for a great nightly rate, plus breakfast vouchers for a buffet. All the housekeeping staffs were extremely friendly. Small pt deduction on food served in room services. It might not be a good option if you are looking to fill your stomach in a hurry (except for the fried rice I have ordered... that was the only great item on the menu). The room is big and comfortable in general and I have some great sleep during the short stay. Since Macau is small in general, location for this hotel is central and close to all the activities this island can offer.

RICKY N.
Singapur
09 aprill 2012
Great location and convenient to all food outlets
near to shuttle bus to Galaxy
Hotel staffs can be more helpful especially the concierge. No taxi service available at the door by the hotel staffs. room ok and near convenient stores. food wise also ok.

Jane T.
Malaisia
09 aprill 2012
Location and staff service is poor
Near to the tourist spots
I wouldn't stay again in this hotel if i go to Macau in future. Although it's near to some of the tourist attractions such as Ruins de Paul etc but there are some other better hotels within the price range as well. The hotel doesn't look like what we saw from the website and in fact we have requested for a non smoking room during reservation however it still give us a a room in the smoking floor. The location is not really convenient as it's hard to get a taxi. One of the waitresses is rude when we asked about where to get the hot milk that another waitress promised to heat it up for us.

Henry C.
Singapur
08 aprill 2012
Good Hotel service
Hotel service is good
enjoy a great holiday at macau, and a good hotel service from emperor hotel. enjoy their restaurant there too.

Eddy H.
Indoneesia
08 aprill 2012
"Great location but small rooms
the bathroom very small
well... i think the service of employee is nice.... but i dissapointed about the hotel bathroom, it's to small...

Vanessa T.
Singapur
07 aprill 2012
Acceptable
none
The location is good and the price of the room is reasonable. Do have wifi access

Mary M.
Filipiinid
07 aprill 2012
Great Location, Clean Rooms and Polite Staff
Location, clean
have been coming back every time i visited macau. the hotel is conveniently located near some of the big hotels and casinos. it is minutes away from senado, you may just walkq going there. price is reasonable. of course nothing spectacular, food for breakfast , not changing and the same for my several visits. i wish they will chnage some or add some.

TsaeYen C.
Malaisia
06 aprill 2012
comfortable hotel but smelly shower curtain.
comfortable bed and pillow, good quality of toiletries, great locations (close to major sight seeing places, easy to take bus), 24 hour restaurants nearby, safe surroundings(not too quiet at night like some streets), helpful and friendly staff.
very satisfied with everything except the smelly shower curtain that makes the toilet smells bad.

Sing T.
Malaisia
06 aprill 2012
Great Location
location good, service good
Hotel is at strategy location. Near ferry jetty and happening town at Macau. I am satisfaction of the location, mostly casinos are around that area. I walking along all the way to my destination, all location can be reach within 20min.And also hotel also provided shuttle bus to jetty.

Lee M.
Malaisia
06 aprill 2012
Reasonable price
Spacious room with reasonable price
it is a 4 star hotel with reasonable price. the room is spacious, soft pillow and bed, served with fruits in room upon arrival, near all the casino and steamboat restaurants, the bustop in less than 5min away,taxi cost about from airport, and hk10 from the historical site. buffet breakfast included pao, fried mee,vege, hotdog, ham, bacon, egg, porridge, soup, bread, fruits, cereal. but the choices are the same during the 4 nights stay here.