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Hotelli info juurde

Ülim 9,1
444 arvustuse põhjal

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esitatud arvustusest444
  • Hotelli seisukord/puhtus 9,8
  • Teenused 8,8
  • Asukoht 8,5
  • Toa mugavus/tase 9,5
  • Töötajate tegevus 9,5
  • Vastavus hinnale 9,2
  • Toit/söömine 8,4

Claire H.
Suurbritannia
17 jaanuar 2013
Very friendly and homely hotel
Service very good
We really liked this hotel, it's extremely clean and comfortable. They ask you to take your shoes off before you go in which I think makes it feel very homely. The breakfast was a real treat, quite a big selection, all cooked to order. Nothing was too much trouble for the staff, we hired a scooter to get around Koh Lanta and the hotel sorted that out for us. Koh Lanta is very chilled out and relaxing, do go and explore the rest of the island if you can as there are some lovely beaches and sight seeing spots.

Kateryna E.
Ukraina
13 jaanuar 2013
A memorsble stay in Koh Lanta
Kind and helpful hotel managers/owners, clean and spacious rooms, excellent breakfast, nice beach nearby
Pros: It was definetely a stay we will remember for long time! The owners/managers of this lovely boutique hotel are always smiley, helpful and very kind-hearted people. They make you feel at home. Even though they are a little tough with rules ( like no shoes inside policy), very soon you realize it is for everyone's best! Spotlessly clean both rooms and common area. Decorated with taste, providing comfortable stay. If there were any questions or requests, managers of the hotel were more than happy to help! Great quick service with a smile and no overcharging as it often happens in Thailand. They provide with great breakfast freshly cooked for every guest. Cons: located near main road, so its noisy a little at night and to get to the beach you need to jump between the vehicles. As we prolonged our stay we moved to a different room which was a little smaller and with a smelly very smelly shower. No soap available as it is a must-have in every hotel! Towels were not always clean. No hair dryer, iron and ice( at some point we found it uncomfortable)

Shailesh D.
Suurbritannia
05 jaanuar 2013
Clean place by the beach
near the beach
we stayed there for a total of 17 nights: good things include cleanliness, very polite staff and efficient management. management can improve by automatically providing a small bar soap & soft tissues by the sink without having to ask for it. efficiency and cleanliness was obsessive and took away the fun of staying there. we went to relax by the beach but ended up feeling constantly as if we were walking on egg shells. it is a lovey place to stay and the management's heart is in the right place and all i am saying here is they need to chill out....

Kevin M.
Suurbritannia
03 jaanuar 2013
Nice Hotel
Great Breakfast, Close to Saladan
The hotel is pleasant enough, we were on the top floor with no lift so not really suitable for the elderly etc. Hotel is across the main road from the beach which is a bit of a nuisance. Room itself is OK if a little dark, good shower. Breakfast was superb!

Jodie L.
Kanada
28 detsember 2012
Wonderful hotel, very friendly and helpful owners
Close to the beach and clean
Really nice clean hotel close to the beach. It's fairly close (few minute tuk tuk ride from the main pier). The owner's were very helpful and friendly. It was the cleanest hotel we stayed at in Thailand. The bed was comfortable, the room spacious and quiet. (I would recommend asking for a room on the backside as the front faces a fairly busy road.)The breakfast was made to order and delicious. The balcony was nice and spacious, and had a nice view, one day we even saw an elephant grazing (with his mahout) The hotel is a located across the street and a short walk to the beach, very convenient. Only things I could suggest for the hotel is since there are many babies/toddlers that stay to have a high chair in their eating area would be very helpful, signs for the door (do not disturb) so you don't have to tell them every time you child is having a nap, so the cleaning staff doesn't knock. Other then that it was one of the nicest places we stayed at on our vacation.

Shailesh D.
Suurbritannia
26 detsember 2012
great location and modern building
very clean and friendly staff
this is a great little place to stay whilst away from home. it is perhaps the cleanest operation we have seen in Thailand. Staff are always cleaning the rooms and common areas. The rooms are spotless and a pleasure to spend time in. Could do with some deck chairs in the back garden.

Michael S.
Suurbritannia
26 detsember 2012
Friendly, knowledgable, family-owned hotel
Good service, clean, close to the beach, attractive rooms, plentiful breakfast
Chai and his family were good hosts, always providing us with information to make the most of our holiday, as well as to give their advice on where we could take our 1 and 3 year old sons. Koh Lanta is a laid-back and friendly island, and the people at the Lanta Mermaid made us feel at home.

Stephen T.
Suurbritannia
26 detsember 2012
Great hotel, great service.
Great service from the hotel management
Great personal service from the hotel management, they were very useful showing us the local area and sorting things like motorbike rental. They even lent us an umbrella when it was raining! Location is right across from the beach but a bit of a drive from the main bars/restaurants etc. Room was a really high standard and breakfast was excellent.

Keith W.
Iirimaa
21 detsember 2012
3 words - quality, quality, quality .......
staff are amazing, rooms are premium & breakfast is awesome.
from the moment we stepped foot in the door it was an experience & not just a hotel stay. chai greeted us in a way i have not experienced in my first month in thailand. we were relaxed from that point & that helped us enjoy koh lanta even more. the rooms - clean, new, great air con, shower was clean & even the tv channels were good. breakfast - fresh juice & fruit to start followed by muesli & amazing bacon & eggs ( all cooked fresh ). staff - this is what will make the mermaid the best as you just can't pretend to be nice. friendly, helpful, kind beyond recognition. an example of this is we mentioned that we wanted to get a jeep for the day & we were obviously worried about the usual con that happens to travellers when they hand over their passport for a bike or car in thailand ( i witnessed a french guy in koh tao hand over 400 euros for a tiny scratch to get his passport back ). no trouble here as they rent the vehicle fro you from a reputable dealer & keep your passport on the premises & also no deposit is required. we stayed for 5 days but wanted to stay for another 5 however they were booked out. you might look at it and say there's no pool however there's long beach across the road & it's better than any pool. in all of this it's excellent value for money. 10 out of 10 from us.

Chris L.
Ameerika Ühendriigid
20 detsember 2012
Great staff!!!
Staff and clean
The staff here is so amazing and helpful!! They keep the place immaculate! Only downside is that you have to walk across the street and down an alley to get to the beach. We would absolutely stay here again!!