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8,3 Karen C.
01 november 2012
Quiet & Serene hotel
The direct pool access was relatively reasonable priced
Everything about the hotel was great. They have laid out goid customer service skills & I have to say not all hotels in Patong have got service staff being able to converse in English fluently. Breakfast was delicious! The mixed of Thai-american was a delectable combination for breakfast buffet. Staff were helpful and flexible. The only improvement they might need to look out is probably the music at the bar. Could be a little more happening! And probably shift the beach towel counter nearer to the pool! Awesome hotel! I'll definitely return!

10 John M.
United Kingdom
11 november 2012
Very nice hotel, set well back from the main road
Sun set view from upper floor rooms
Hotel exceeded expectations. I was generously upgraded upon arrival and spent 6 nights on the 7th floor. King size bed, large bath, adequate balcony to watch the occassional sun set should you find yourself ever in. Good, 'eat as much you like' breakfast and lovely pool. Gym looked good too but didn't make it in for sample. Young, smiling staff, no hassles here. Strong recommendation for the first timer to Patong. Fish restaurant and authentic massage shop to the right as you leave entrance road, well worth a visit.

9,7 Sheridan M.
30 oktoober 2012
Great spot, clean and friendly service
had a great stay at palmyra. the room i stayed in was newly renovated. breakfast was good, the pool was a decent size for the size of the hotel. it is in a very central area in phuket.

3,7 Lok H.
24 oktoober 2012
Do not go to this hotel
it's a joke
For starters, insects and ants everywhere in the room, especially on the writing table Most importantly, there is no hot water at all , and the hotel staff told us there was nothing they could do until the engineer comes to work , my wife got sick and a fever because of taking a cold shower , the shower wasn't working neither The hotel staff promised us to change room the other day but they told us every room is the same and there was no rooms to change , the funniest thing was that we kept seeing people checking in two or three rooms in a row . Then we compromised by simply asking them to fix the hot water Finally, we got email replied, she said everything was fixed. However when we came back , shower was not fixed and the toliet flush was not working after using it . It was very disgusting , and the receptionist had difficulty to understanding before checking on dictionary when I said I could not flush the toliet. I called the manager and she never replied this time and never tried to reply for god sake

6,3 GANG W.
27 oktoober 2012
Disappointed experience
good facilities
We are so disappointed and angried when we were checking out. When we were checking out, the recepionist saied cleaner only found two towels in our room when they first made up our room three days before, and we had to pay for another two missed ones.Oh, my god, we can swear that: there had been only two towels in the room since the waiter guided us into the room 4 days before,and requested him to check if the cleaner forgot to supply them before we checked in. If we missed the towels, we would be glad to pay for the fine without any complaints.But now,we don't have any fault, why do we have to pay for the fine. We stated all our points as below to him.He excused that all hotels in the world would supply everythings in couples and showed the attitude seemed we are dishonest.And then, he kept working on others and didn't give any response to us at all. We felt hapless as we did NOT have any evidence to show all responsibilities were theirs but not ours.We paied for the fine despite we did NOT have any fault at all. We don't care about the amount of the fine.We only care about your work prcess and your attitude. Now, we advise all guys who want to book this hotel that: please double-check if your articles are in couples when you are guided into the room .Otherwise,you may be charged the so-called 'missed' one.

9,3 Christopher S.
06 november 2012
Great location.
Easy walk to plenty of restaurants etc.
Just set back off the main street a little bit which gets you away from the noise but you still have heaps of food and drink on your doorstep. Definately recommended.

8 Wern W.
22 oktoober 2012
Great location
Awesome location
hotel room is big, clean. Good location, you can easily shopping and find food nearby. Staff friendly.

8,7 Pang K.
Hong Kong
21 oktoober 2012
Lovely hotel at great location
Friendly staff, perfect location, clean and tidy room
The hotel is at a perfect location in Patong. The surrounding environment was quiet even though it was near the hotspots. The shopping mall, the beach and Bangla Street was wihtin a walking distance from the resort. Staff was very friendly and supportive with smiles all the time. Rooms and public area such as the swimming pool and corridors were tidy and clean. The merely minus point for this place was that there were little choices for breakfast but we still considered it acceptable. To sum up, We enjoyed our stay very much and would recommend it to others.

8,3 Kim N.
19 oktoober 2012
Large and clean hotel
Large, clean and well-equipped hotel
Rooms are big and clean. With a nice swimming pool and a little gym room, this is a well-equipped and comfortable hotel to stay. The only cons is its distance from the tourist hotspots, such as the Bangla road

8,3 Kim N.
18 oktoober 2012
Above Average Hotel
Big and clean rooms
Pros: Big and Clean rooms Quiet Nice buffet breakfast Cons: Slightly far from Bangla road although it's still within walkable distance