Hotelli info juurde

Väga hea 7,7
850 arvustuse põhjal

Uusimad külastajate kommentaarid

Vali reisija tüüp
Väga hea



esitatud arvustusest850
  • Hotelli seisukord/puhtus 7,8
  • Teenused 6,1
  • Asukoht 8,6
  • Toa mugavus/tase 8,1
  • Töötajate tegevus 7,3
  • Vastavus hinnale 8,0
  • Toit/söömine 6,2

Kanagarajah R.
Malaisia
09 mai 2016
Horrible experience at Bird Cage Guesthouse Hotel, Patong, Phuket
I was extorted of THB500 by the desk manager, reception staff and office manager. On second day of my stay, 28/4/16, when I returned to my Level 4 room at 12 midnight, I saw that the key card in the power slot was missing with no electric power for the room. I had left it there earlier when going for dinner at 8 pm to leave the aircon switched on, as it was not working properly and not cooling the room. I went down to reception and the reception staff and desk manager demanded a penalty fine of THB500 for return of the card, I appealed for the fine cancellation as there was no notice of such prohibition and the aircon was faulty. They accused me of cutting the steel key ring when I don’t have tools for that, I had just slipped the key out of the ring. The office manager also refused my appeal or even a reduction of the fine, whereby the typical room rate is THB500. They were adamant on not giving me the card at 12 midnight and ignored my appeals. Finally I paid by Visa but was not given a hotel receipt but only Visa receipt. I suspect this is a scam as the key ring was deposited at the reception previously and they would have noticed the cut ring. This scam may be due to the low hotel occupancy and low rate of my Agoda booking. My extortion looked staged as 3 staff were involved at midnight and they have CCTV at my room door. I consider my Visa receipt as evidence of the scam. I will also be making a complaint to the Phuket Tourist Police office. I was not able to complain earlier as I was at the hotel’s mercy since my Agoda booking was already paid up.

Rex F.
Malaisia
29 aprill 2016
Good
Strategic place, clean and comfortable room. Just that staff are not that friendly.

Leung Y.
Hongkong
01 märts 2016
經濟
clean, cheap and good location
nice

DYRON M.
Filipiinid
11 jaanuar 2016
Lovely stay in Phuket
location, staff performance, affordable
Highly recommended! I always stay here when im in town.

Kundan K.
Austraalia
05 jaanuar 2016
Would go and stay there again
Comfy rooms, great location and the staff were nice.
It's was really wonderful and the location is close to everything

Brian V.
Austraalia
07 november 2015
Great value and location
Location, value and friendly staff
Some rooms are very small with poor ventilation. Best to upgrade to the larger room with widows facing the road.

Hamdan H.
Indoneesia
05 november 2015
Very happening raea
area, staff, surround
staff so helpful and area is so happening

Rudi M.
Suurbritannia
29 oktoober 2015
....
Location, Price, Staff
All good, just think they should ad a mini bar and make sure soap, shower gel should be topped up every day, bedding changed every day and maybe ad cotton buds in bathroom as well.

Anthony B.
Suurbritannia
27 oktoober 2015
Nice place nice people
Price, location and friendliness
Stayed here in 2011 and returned again in 2015. Really well priced for the location. Staff are friendly and tourist info are helpful. Would recommend for couples wanting a cheap getaway close to the heart of Patong.

Mark G.
Filipiinid
17 oktoober 2015
worth it! nice staff
location is ok. staff is accomodating. room is ok as w stars
Very Nice...quiet place...cold AC