Väga hea 7,9
777 arvustuse põhjal

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esitatud arvustusest777
  • Hotelli seisukord/puhtus 7,9
  • Teenused 7,4
  • Asukoht 8,9
  • Toa mugavus/tase 8,2
  • Töötajate tegevus 8,0
  • Vastavus hinnale 8,0
  • Toit/söömine 6,7
Sortimisalus

katie alates Austraalia
Paarid
Superior vaikne tuba
Viibis ühe ööveebruar 2013
Outstanding Service,Friendly Staff
good location
I simply love staying at this hotel whenever I visit Hanoi. Its location is very central in the Old Quarters, which means you are close to many attractions. I booked Ha Long Bay with them and they offered Bhaya Cruise which was amazing service as well. The room is very nice,clean and comfortable.I have fruit daily in my room.That's very nice touch.the breakfast is good with many options of vietnamese and western food.I will recommend this lovely hotel for all my friends
Arvustatud 01 märts 2013

Suzie alates Hiina
Grupid
Luksuslik vaikne tuba
Viibis ühe ööveebruar 2013
good location
hotel with balcony
good hotel, good location. But if provide more travel information, would be better.
Arvustatud 17 veebruar 2013

VICTOR alates Austraalia
Paarid
Superior vaikne tuba
Viibis 2 ööd veebruar 2013
Great location
close to Hoan Kiem Lake
not far from ma may street where we find great restaurants and great dishes we liked: asian fried noodle and frog dishses with affordable local beers. hotel staff are polite and courteous, very helpful to provide infos on local highlights and tours which we eventually booked thru the hotel.
Arvustatud 16 veebruar 2013

VICTOR alates Austraalia
Paarid
Superior vaikne tuba
Viibis ühe ööveebruar 2013
Lovely Hotel with Great location
Great entrance n close to Hoan Kiem Lake
We have repeated and extend our stay at this same hotel after spending a nite@Halong Bay Cruise which we booked thru this hotel also. The cruise is smaller and old not as what we originally booked for. Cruise staff does not speak English at all but luckily our tour guide does. Not much activities at nite on top of cruise, tv programs r in local languages which is not tourist friendly at all.
Arvustatud 16 veebruar 2013

Michael alates Austraalia
Üksikreisijad
Superior vaikne tuba
Viibis 5 ööd september 2012
Excellent
Good location
Comfortable, really friendly welcome, good sized room. Great.
Arvustatud 07 veebruar 2013

caroline alates Saksamaa
Paarid
Superior vaikne tuba
Viibis ühe ööjaanuar 2013
outstanding service,nice room and good location
friendly and helpful staff,new clean room
from the moment we checked in the hotel the staffs welcomed us warmly,they offered apple juice and even advised me what to do and where to go in hanoi,that's sound very good.the room was so nice,clean and comfortable with laptop (also free wifi).the buffet breakfast was good with a lot of choice for both vietnamese and western food but i like noodle with chicken most,the chef was cute.when i come out the reception staffs asked me if i need to call a taxi and warned me keep the bag,phone and money carefully when go out cause there was many thiefs outside.very very nice touch.i will recommend this lovey hotel to all my friends.love all guys
Arvustatud 01 veebruar 2013

NOOR alates Malaisia
Paarid
Superior vaikne tuba
Viibis 3 ööd jaanuar 2013
Great location
The helpful receptionists
overall it was ok staying at this hotel. but 1 thing i do not understand. i book for superior room that cost me about usd30 per night. the room details said that the superior room can accomodate up to 3 person. i got a room with 1 double bed and 1 single bed. but what makes me confuse, i have to pay extra usd5 per night because they say i booked only for 1 person but i come with my husband. the charge is for sleeping and breakfast they said. they said usually they charged per night but they want to make me feel happy staying there, they give me discounts but i still do not satisfied why do i have to pay extra for the things that already there. but the good thing about this hotel, they provide laptop and free wifi in the room so that i can transfer all the pictures from my camera to the thumb drive and happily use the camera again for the next day.
Arvustatud 30 jaanuar 2013

Stuart alates Austraalia
Paarid
Sviit, vaatega linnale
Viibis ühe öödetsember 2012
Great hotel with even better staff
Location and service
We couldn't have asked for a better start to our holiday and you would pay a lot more to receive similar treatment. Not only were we looked after from the moment we walked in but when we had a query about travel to Sapa, at reception looked after it all and from speaking to other travellers on the train saved us at least a hundred dollars in travel costs for train and accommodation. Really good value for money!
Arvustatud 22 jaanuar 2013

Khanh alates Vietnam
Paarid
Luksuslik vaikne tuba
Viibis 3 ööd jaanuar 2013
It's nice and lovely
Home town and easy to go around from
It's close to Hanoi peoples from this place. Nice staff and services. There is no complaint!
Arvustatud 15 jaanuar 2013

Stephanie alates Austraalia
Paarid
Superior vaikne tuba
Viibis 5 ööd detsember 2012
Great location, right next to Hoan Kiem Lake
it was close to some really good restaurants (as per recommended restaurants on tripadvisor)
The only thing I liked about this hotel was its location, the proximity to Hoan Kiem Lake and many amazing restaurants that were within walking distance. The cons for me at this hotel was that the staff at reception were very pushy and I did not appreciate it at all. On two separate incidents, this was what happened: 1. I wanted to book a taxi to go to my spa appointment that I had made at a spa place that I found online, the staff at reception was really pushy for me to go to another spa when they found this out. I can only assume that they get some sort of commission from us going there instead of the one that I had booked so while he was continuously being pushy, I just said no thanks and decided to walk to my spa appointment instead. 2. The night before we had to check out, I spoke to reception to organize a taxi to the airport for 6:30am. Later that night, one of the staff at reception rang me to confirm my taxi booking at 6:30am but afterwards, consistently pushed for me to go for a taxi booking at 6am instead where I put my foot down and said that I want it for 6:30am and no earlier. Overall, it was a pleasant enough stay where the location of the hotel was close to a lot of attractions and restaurants but I definitely did not appreciate how pushy the staff was. Not sure if I would stay here again.
Arvustatud 08 jaanuar 2013


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