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esitatud arvustusest752
  • Hotelli seisukord/puhtus 9,4
  • Teenused 8,5
  • Asukoht 9,5
  • Toa mugavus/tase 9,3
  • Teenus 9,4
  • Vastavus hinnale 9,3
  • Toit/söömine 8,5
Sortimisalus

Maria alates Vietnam
Üksikreisijad
Superior
Viibis ühe ööaprill 2016
Amazing hotel. Great personnel
Great experience
Arvustatud 09 aprill 2016

HYUNJIN alates Lõuna-Korea
Ärireisijad
Superior
Viibis 2 ööd aprill 2016
The service is just amazing!
Fully satisfied with wonderful services and really appreciated with all their support especially during pouring time! Thanks again!
Arvustatud 08 aprill 2016

Mei alates Malaisia
Üksikreisijad
Juuniorsviit rõduga
Viibis 3 ööd märts 2016
Great boutique hotel!
I stayed at this lovely hotel for 3 nights and it was great! The staff was very friendly and always willing to help out. The room was amazing and very clean. Location is in the old quarter and close to the lake. Highly recommended and I will definitely return to stay here again!
Arvustatud 03 aprill 2016

Pinrada alates Tai
Paarid
Luksuslik rõdu
Viibis 3 ööd jaanuar 2016
Superb, staffs are extremely friendly and helpful. Recommend
Worth staying, good location, nice breakfast, clean and staffs are extremely friendly and helpful.
Arvustatud 01 aprill 2016

Jue alates Singapur
Paarid
Luksuslik rõdu
Viibis 2 ööd märts 2016
Excellent location and service
Location, service, value for money
We had booked two nights stay with Meracus Hotel. On our first night, we arrived late at the hotel after our Sapa Express bus dropped us off a street away. The hotel is located near the Hoan Kiem lake. We had stayed in Hotel Meracus 2 during our previous trip to Hanoi and we were excited to experience Hotel Meracus on our second trip to Hanoi. Upon our arrival, we were informed that the previous guest occupying our room had not checked out as he was hospitalized due to food poisoning. As there were no other available rooms in the hotel, they arranged for us to spend the night at a neighbouring boutique hotel, HM Boutique Hotel, just a couple of steps away on the same street. We were disappointed but we were promised a free upgrade to the junior suite at Meracus Hotel for our second night. Next morning, Meracus Hotel called us promptly to inform us that our room was ready for check in whenever we were ready. We had breakfast at HM Boutique Hotel (which wasn't good) before moving over. On arrival, the hotel staff took time to explain the surrounding to us (including providing a map). There were rose petals laid out on our bed, as well as in the bathroom sink. The junior suite was spacious and we had a large balcony to ourselves. The hotel also provided a laptop for usage during our stay. However, it was quite useless as the internet connectivity was poor (wifi works better on the phone). Hot water for the shower takes some time to warm up. We had arranged airport transfer with the hotel for our return flight (400k vnd). As we had to leave the hotel very early in the morning, the hotel packed breakfast for us for our journey. Overall, we had a very pleasant experience during our stay in Hotel Meracus. Slightly wished that we didn't have to be moved to another hotel but the circumstances were unfortunate. For the price of the hotel, can't be complaining much. Service was excellent and will definitely recommend this hotel.
Arvustatud 29 märts 2016

Leonie alates Austraalia
Paarid
Juuniorsviit rõduga
Viibis 2 ööd märts 2016
Beautiful room, terrace and friendly staff
The room was beautiful and the staff very accommodating and easy to converse.
Arvustatud 29 märts 2016

Leonie alates Austraalia
Paarid
Superior
Viibis ühe öömärts 2016
Excellent room and service
The room was beautiful and the staff very accommodating and easy to converse.
Arvustatud 29 märts 2016

Virginia alates Austraalia
Paarid
Luksuslik kahene kahekohalise voodiga või kahe voodiga tuba
Viibis 2 ööd märts 2016
A great place to stay all round
Staff, location a
Arvustatud 21 märts 2016

thanasit alates Tai
Paarid
Superior
Viibis ühe öömärts 2016
Nice staff and worm welcome
Superb, Excellent Services mind , Recommended
Very Good
Arvustatud 13 märts 2016

Clifford alates Suurbritannia
Üksikreisijad
Luksuslik rõdu
Viibis 4 ööd veebruar 2016
Great staff, location, lovely rooms
The hotel is located a few minutes from Hoan Kiem Lake as well as the Old Quarter - the staff are very helpful, the rooms are lovely and the breakfast is very nice - I thoroughly recommend this hotel.
Arvustatud 07 märts 2016


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