Väga hea 8,0
775 arvustuse põhjal

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Väga hea



esitatud arvustusest775
  • Hotelli seisukord/puhtus 8,1
  • Teenused 7,0
  • Asukoht 8,0
  • Toa mugavus/tase 8,2
  • Töötajate tegevus 8,4
  • Vastavus hinnale 8,4
  • Toit/söömine 7,2
Sortimisalus

Philippe alates Prantsusmaa
Paarid
Superior
Viibis ühe öönovember 2015
Not great
Location
Arvustatud 15 november 2015

Thanassis alates Tai
Paarid
Superior
Viibis 2 ööd november 2015
Middle in the central of Old Quarter
Friendly and helpful employees which will help you to discover Hanoi. The location is really central of the Hotel, so you can walk to the most places.
I defently recommend this Hotel. Very good located with comfortable and clean rooms. When I needed help, was always there. It was a really nice stay, thanks .
Arvustatud 15 november 2015

Helen alates Suurbritannia
Üksikreisijad
Superior
Viibis 2 ööd november 2015
Pleasant, great staff
The staff
We were told we had been upgraded but the shower was broken and room was quite small. However it was adequate and had hot water and wifi
Arvustatud 08 november 2015

kristen alates Ameerika Ühendriigid
Üksikreisijad
Superior
Viibis 3 ööd oktoober 2015
Great value
Location was good...easy to walk to points of interest, breakfast included many western options, amazing staff going above and beyond expectations
My stay was great thanks to the helpfulness of the staff. They helped call for tours sometimes many many times a day until it was answered. They arranged for a car to give me a tour around tour at a very decent rate. I checked out of the hotel early for this tour, but was taking the 8pm night Train. They allowed me to leave my luggage and come back to take a shower and relax in the lobby area using the WiFi until calling a taxi to the train station! Highly recommended!
Arvustatud 06 november 2015

RACHIDA alates Prantsusmaa
Üksikreisijad
Superior
Viibis ühe ööoktoober 2015
Poor overall
location
Tiny room no window AC working more like a fan....all that considering I had booked a "suite" very poor overall soo overrated I would give it a 2 if that....
Arvustatud 31 oktoober 2015

Courtney alates Austraalia
Üksikreisijad
Superior
Viibis 2 ööd oktoober 2015
you get what you pay for
staff were very friendly. helped book tours with competitive prices. good wifi
First time to hanoi. Staff were lovely. The room not so great. Hallways were stained. The bed was rock hard. The bathroom was filthy and shower leaked out through the bathroom.
Arvustatud 29 oktoober 2015

Chaim alates Iisrael
Üksikreisijad
Superior
Viibis 3 ööd oktoober 2015
Great hotel, great people, great location
Staff, accommodations , location
I arrived in the middle of the night way before my check in time. They took me in anyway, and let me stay until morning. In the morning they gave me a room until my room was ready. This was way beyond what one would expect. I really appreciated me. On top of that they invited me to have breakfast even before I was registered in the hotel. This wS s great experience. I highly recommend this hotel.
Arvustatud 15 oktoober 2015

Tram alates Vietnam
Grupid
Superior
Viibis ühe ööoktoober 2015
good service
con người, tiện nghi, vị trí
We had an amazing experience when stayed in this hotel, the breafast was great and all of staff is an ambasador, they are very nice and warm welcome us. Actually, we just stayed one night and then we went to Sapa but they kept our bags 2 days. You should stay this hotel for your vacation on Hanoi. Love all. Thumbs up. We will definitely back. Thank you!!!
Arvustatud 15 oktoober 2015

Robin alates Malaisia
Üksikreisijad
Superior
Viibis ühe ööseptember 2015
Commendable staffs!
Staff, location, value
I would like to commend the staffs! They were attentive and had all my transfers (to and fro the airport and sapa) kindly arranged accordingly. Upon my arrival at the hotel, I was warmly welcomed, served with drinks while being briefed on the recommended places of interest with a map. Thereafter, they were kind enough to grant me an early check in upon room availability. On my day back from Sapa which was very early in the morning by train, I returned to the same hotel and glad I did so! I was there at around 7AM and they were exceptionally kind enough offer me an early check in upon room availability at their sister hotel - Serenity Villa! Imagining reaching this early feeling weary, an early check in with a good shower and a good rest certainly made the rest of my day! Location wise, it's tucked in a quiet alley which is to my preference. That said, it is still in close proximity to the sights and central area - Hoan Kiem lake. Room was spacious, clean and comfortable. All in all, i had a wonderful stay with them, being touched by their kindness.
Arvustatud 02 oktoober 2015

Hanum alates Indoneesia
Üksikreisijad
Superior
Viibis ühe ööseptember 2015
Good place
1. Location, 2. staff and 3. food
Arvustatud 28 september 2015


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