Hotelli info juurde

Fantastiline 8,1
760 arvustuse põhjal

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Vali reisija tüüp
Fantastiline



esitatud arvustusest760
  • Hotelli seisukord/puhtus 8,2
  • Teenused 7,1
  • Asukoht 8,0
  • Toa mugavus/tase 8,2
  • Töötajate tegevus 8,4
  • Vastavus hinnale 8,4
  • Toit/söömine 7,2
Sortimisalus

HONG Y. alates Malaisia
Pered väikeste lastega
Viibis 4 ööd märts 2014
value for money but the hotel need refurbish
price, friendly staff with good english
Pleasant expect some is not well maintain, It would be great if it is well maintain and refurbish.
Arvustatud 06 juuni 2014

Tu N. alates Vietnam
Paarid
Viibis ühe ööjuuni 2014
staff were not flexible
center , quiete , safe
bed
Arvustatud 06 juuni 2014

Jose I. alates Filipiinid
Pered suuremate lastega
Viibis 4 ööd aprill 2014
It was a relaxing and stress free stay.
Friendly & helpful & efficient staff, specially Mr Son, manager. Location. Very reasonable rates.
Very pleasant. Will highly recommend & stay again.
Arvustatud 04 juuni 2014

Thi L. alates Vietnam
Ärireisijad
Viibis ühe öömärts 2014
Good value for money
New and clean hotel. Friendly frontdesk. Good location from where you can walk to the old quarter
Arvustatud 23 mai 2014

Randhir P. alates India
Paarid
Viibis 2 ööd mai 2014
Comfortable, very friendly & helpful staff.
Best service in Hanoi, efficient & professional staff, Value for money, nice rooms, Free coffee, Good arrangement for tours.
Stay was very comfortable. The staff was very efficient, responsible, helpful. I felt worth staying in this hotel. We were given very nice service since we checked in. It's value for money hotel. They arranged for our tours and booked the airport cab. Also, staff made sure that our tours and airport travel are as comfortable as possible. I was very impressed. Spa was also awesome. Breakfast was just good and in room dinning was little expensive. Before we could check-in, staff turned on the AC of the room so that when we enter the room, it will be cold enough. This was nice experience. Very good hospitality. I have stayed in 2 more hotels in Hanoi which were more expensive but they were worst ever. Hanoi Serenity Hotel 2 is the best hotel and value for money.
Arvustatud 15 mai 2014

Stephen D. alates Suurbritannia
Paarid
Viibis 9 ööd aprill 2014
Great sharing life with the locals
Basic but more than comfortable room,excellent staff, great breakjfast
Would not hesitate in staying again, got exactly what we paid for, great stopping within the local community. walked out of the hotel front door and into local life. wonderful!
Arvustatud 05 mai 2014

victoria S. alates Suurbritannia
Paarid
Viibis 2 ööd aprill 2014
excellent location, helpful and friendly staff
clean, central location, good value
The hotel has a great central location. Its a great budget hotel which offers a very clean and comfortable room and fantastic value for money. The staff are extremely helpful and always offering advice.
Arvustatud 20 aprill 2014

Danny P. alates Malaisia
Paarid
Viibis ühe ööaprill 2014
A mere okay hotel
Friendly staff, near to Hoan Kiem lake, strategically located
It was only a mere okay hotel. I picked this hotel as my first stop as it Is located at old quarter road and it is one of the agoda recommendation, further it was rated by the feedback as high as 8.0. I would say that this hotel meets your basic needs in the hotel such as mattress, tv, kettle, hot water etc., but not to those who had a long walk in hoe daytime and need comfortable room to recharge during the night. The hotel room is old and not spacious, the queen size bed is combined by two single thin mattress, and I wouldn't even consider it as a bed since it provide no softness at all, I am like literally sleeping on a hard plank. The only recommended things are friendly staff and centrally located in the old quarter road.
Arvustatud 16 aprill 2014

Grace B. alates Suurbritannia
Ärireisijad
Viibis 3 ööd märts 2014
Excellent as always
size of room, location, staff
Stayed so many times before and always a pleasure. Nice little hotel and great staff
Arvustatud 05 aprill 2014

SANJAY L. alates India
Ärireisijad
Viibis 3 ööd jaanuar 2014
good value for money
staff, location price
friendly staff, nice location clean room , we were upgraded to delux room that was very sweet of the staff there, as they were already very helpfull
Arvustatud 20 veebruar 2014