Hotelli info juurde

Fantastiline 8,1
758 arvustuse põhjal

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Fantastiline



esitatud arvustusest758
  • Hotelli seisukord/puhtus 8,2
  • Teenused 7,1
  • Asukoht 8,0
  • Toa mugavus/tase 8,2
  • Töötajate tegevus 8,4
  • Vastavus hinnale 8,4
  • Toit/söömine 7,2
Sortimisalus

Thi N. alates Vietnam
Grupid
Viibis ühe ööjuuni 2016
So so
no air conditioner at ground floor. no elevator to 8 & 9th floor
Arvustatud 20 juuni 2016

Shaun H. alates Suurbritannia
Paarid
Viibis 4 ööd juuni 2016
Brilliant staff and excellent location
Room was kinda small but travelling for a year we have had some dog awful rooms, so this was a luxury...all for 11 pound per night?! Breakfast was brilliant, loads of western choices. Room was spotless apart from slight mold in the bathroom...but for a windowless bathroom it's understandable. Staff were incredible, matching 5 star service just plain lovley people. I had my birthday during our stay and they made me a cake and brought it to our room! In conclusion 5 star staff, 3 star accommodation all for an amazing 11 British pounds per night! Location is walking distance to every attraction and you must walk to inbrace Hanoi local culture of the old quarter. Cheers guys.
Arvustatud 09 juuni 2016

Tarida R. alates Tai
Üksikreisijad
Viibis ühe öömai 2016
good n cheap
good location
Arvustatud 09 juuni 2016

Zin P. alates Singapur
Paarid
Viibis ühe öömai 2016
Poor staff service
The staff try to charge more on the transportation to Halong Bay. While travel agent outside is cheaper. Have attitude problem.
Arvustatud 31 mai 2016

Mary F. alates Iirimaa
Paarid
Viibis 4 ööd mai 2016
Satisfactory
Lovely breakfasts, very helpful staff, just a disappointing room. There was mould in our bathroom and holes in our bedsheets as well as in the bed frame.
Arvustatud 26 mai 2016

marc B. alates Austraalia
Üksikreisijad
Viibis ühe öömai 2016
excellent small hotel
had a short but excelent stay at this hotel the premises were clean and nicely equiped the staff were very professional in their work and at the same time extremely helpful with their local knowledge
Arvustatud 24 mai 2016

Mark C. alates Ameerika Ühendriigid
Üksikreisijad
Viibis 2 ööd mai 2016
Enjoyed my stay, highly recommend!
Nice hotel , good location, friendly staff.
Arvustatud 22 mai 2016

Eunice V. alates Filipiinid
Paarid
Viibis 4 ööd mai 2016
Value for money
We enjoyed our stay at Hanoi Serenity Hotel. The staff was very accommodating especially Joy. She went beyond what she needed to do to help in our unfortunate travel mishap. We very much appreciate her help and concern. The food is also good. My husband and I enjoyed the breakfast especially their pho. The hotel is also accessible and a stone's throw away from Hoan Kiem Lake and a lot of restaurants.
Arvustatud 20 mai 2016

Alex T. alates Ameerika Ühendriigid
Üksikreisijad
Viibis 2 ööd aprill 2016
good value
hotel a bit old, but good value.
Arvustatud 20 mai 2016

Gemmafe T. alates Filipiinid
Paarid
Viibis 2 ööd mai 2016
Woth the stay
We loved our stay at the hotel. The staff are nice especially Mr. Lee, they were so accomodating and friendly. We got more than the price of the room. Nothing to complain. The room is clean and yummy breakfast was served well.
Arvustatud 12 mai 2016