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esitatud arvustusest1686
  • Hotelli seisukord/puhtus 8,2
  • Teenused 7,7
  • Asukoht 8,7
  • Toa mugavus/tase 8,3
  • Töötajate tegevus 8,6
  • Vastavus hinnale 8,5
  • Toit/söömine 7,6

6,7 siew O.
Malaysia
26 detsember 2015
Small Hotel
Great location, friendly staff and strong wifi
Only have one night stay but we enjoy the stay.

9 Guillaume P.
Canada
25 detsember 2015
Super staff to the rescue!
Staff location staff
We got to this hotel very late at night and wanted to book a trip to Sapa and a trip to Halong Bay. Not only did Hien welcomed us very warmly, he was able to clearly explain the various options for our trips. Since we were on a time crunch, Hien was able to get everything booked that night and he got a shuttle to come pick us up early the next morning! Thanks to him we were able to see both Sapa and Halong Bay in the short few days that we had!! I now refer to Hien as Superman... You will see why if you book there! Strongly recommend it!!

9,3 Kin L.
Singapore
22 detsember 2015
Excellent Staff! Great Value! Convenient Location!
Thaison Palace staff are among the best I had ever met! The room I was given is clean and very spacious.Thaison Palace Hotel offers rooms at great value. Convenient yet safe & quiet location.
stayed at Thaison Palace Hotel for 7 nights. The friendly and knowledgeable manager, Peter, on my day of arrival, helped to plan my holiday to maximise my stay in this beautiful country. I chosed 2 tours: 2D1N Halong Bay cruise and 1D Hoa Lu Tam Coc. The tours were fantastic! As the hotel has its own tour agency, they can offer better value with a more luxurious cruise and better food in Halong Bay. Having been to some Asean countries, I feel that the quality of the hotel staff sometimes make or break the trip. Thaison Palace staff are among the best I had ever met! The friendly receptionists, Christine, Paige and Hien, speak excellent English and always have a smile on them. The bell boy, Hai, is fluent in 3-4 languages and can advise on the best food around the hotel. They all make me feel very much at home in Thaison Palace Hotel. The room I was given is clean and very spacious. I showed my room to one of the tourists who went to the Hoa Lo Tam Coc together. He was awestruck at how nice my room was and he paid much higher for another hotel in the same area. Thaison Palace Hotel offers rooms at great value. The hotel is located within walking distance to the Hoan Kiem Lake, water puppets show, Dong Xuan night market & etc. Despite its excellent location, the hotel is rather quiet at night compared to the rowdiness of the surroundings. This is because it is at a less busy street. So you can get a good night rest.

10 Bao H.
Vietnam
31 detsember 2015
Both time stay were wonderful
Good little hotel with warm feeling in cold weather
The superior room is small. However, it 's clean and comfortable and it is excellent when comparing with other hotels nearby which we have stayed before. Hotel staff are always helpful, funny and smiley. Location is perfect as everything handy within some walks.

10 toyoda A.
Japan
03 jaanuar 2016
Good location and friendly staff
Best location, staff and very large room
As soon as we arrive we were greeted with smiley welcome drink and full information regarding to Hanoi.The room was clean, very large and clean. Hotel locates in good location which closes to many shops, coffee shops and restaurants. Staff were incredibly friendly and really helpful. Should book Halong Bay tours via this hotel because they are a part of Halong Bay Cruise Company and Impressive Travel Vietnam. We recommend this hotel.

10 Piotr F.
Ireland
31 detsember 2015
Most beautiful and best service
Staff is the best then is the location
We could not expect for more from a 3 star hotel because they brought us everything in perfect. Staff were lovely and friendly, especially Catherin, Paige and Handsome Peter. Peter helped us to book Galaxy Premium Cruise for 1 nights and 2 days at good discount and free upgrade to ocean views private en-suite. Thaison Palace is a real three star with good service and we think this hotel is the best choice for travelers.

10 JENNY L.
United States of America
18 detsember 2015
Hanoi Hospitality
The Staff, The Location, and The Service
From beginning to end, we felt like we were family. We were greeted nicely and our bags taken. During the smooth check in process, we were asked for our passports while we sat and was offered juice. Shortly thereafter, we were given back our passports and taken to our room. The room was much bigger than I expected. We had an eastern King and a twin bed in our room and it was nicely decorated with rose petals. There were complementary water bottles and everything was clean neat and organized. we paid for breakfast during our 6 night stay and breakfast was fast and delicious. We also dropped off our room key every morning before heading out for the day and the staff was just wonderful, particularly Paige and Peter. They make it a point to talk to you and ask you about your day or your travel plans and are willing to help give you directions or advice. I was actually sad to leave when it came to our last day. We left with some parting gifts from the hotel which is a first, since I've never gotten anything from anywhere I've stayed and I'm very well travelled! Big brownie points to them and I am definitely coming back and staying here. By the way, the location is very close to Old Dostrict Hanoi, but not crazy busy in the middle, so it was perfect! Also a very short walk to the lake.

10 LIM H.
South Korea
10 jaanuar 2016
very good hotel!!
frrendly staff.clean.good location
I really enjoyed my stay here as the hotel have a very good location, easy to go everywhere. Breakfast is nice, room is clean, kitchen staffs and front desk are friendly and helpful. Was feeling like being at home.

9,7 MICHEL B.
France
20 detsember 2015
Thaison Palace Hotel will your Home Sweet Home
Room, staff and location
Thaison Palace Hotel must your " Home Sweet Home" and you will never feel regret if choosing this hotel for your relaxed stay in Hanoi. Room was in not very big size but very clean and comfortable. The best for this hotel is staff, they are very friendly, so kind and willing to support you anything they can. Location is also a PLUS point for this company as it is close to every famous landscape in Hanoi. Highly recommend to book tour via this hotel because they are part of Impressive Travel Vietnam so the quality is always excellent and good price too ( Peter or Hien can assist you professionally).

9,3 Stanley L.
Singapore
13 detsember 2015
small but great
location, staff, price
simply enjoyable......cosy n homely